如何學(xué)習(xí)辦公室禮儀

　　學(xué)習(xí)辦公室禮儀從何下手呢?看看下面的對(duì)話(huà)你就明白了!

　　Q: I worked in the health-care industry for 15 years as a geriatric nursing assistant, but I recently decided that my career wasn't paying the bills and went back to school for a B.A. in organizational management and communication. The problem is, I have never worked in an office setting and I'm not sure how to go about learning etiquette, how to speak appropriately, etc. I thought that once I got a degree, everything would be self-explanatory, but it really isn't. Can you help?　　問(wèn)：作為一個(gè)老年病護(hù)理助理，我曾在醫(yī)療保健業(yè)工作了15年。但不久前，我發(fā)現(xiàn)這份工作不夠應(yīng)付生活開(kāi)銷(xiāo)，于是決定回到學(xué)校攻讀機(jī)構(gòu)管理和傳播學(xué)的學(xué)士學(xué)位。問(wèn)題是我從來(lái)沒(méi)有在辦公室環(huán)境工作過(guò)，我不知道如何開(kāi)始學(xué)習(xí)相關(guān)禮節(jié)，如何適當(dāng)措辭等等。我本以為我拿到學(xué)位后一切都能迎刃而解，但事實(shí)并非如此。你能幫助我嗎?

　　A: First of all, good for you for having the forethought to be concerned about issues of conduct and etiquette. In fact, in the business world, more emphasis is placed on an individual's ability to make a strong first impression than her ability to get the job done. The good news is, once you understand what to do, it's not complicated. I'd check out some books on the topic and also talk to some people already working in your new industry to get a sense of organizational culture and how you should prepare for interviews.

　　答：首先，你能有這個(gè)遠(yuǎn)見(jiàn)關(guān)心行為舉止和禮節(jié)問(wèn)題，這是好事。事實(shí)上在商場(chǎng)，人們更注重一個(gè)人是否能給人以深刻的第一印象，而不是能不能把工作做好。好消息是，只要你明白該怎么做，其實(shí)并不復(fù)雜。我會(huì)找一些這方面的書(shū)來(lái)看(我的書(shū)題為《上大學(xué)為了什么：職業(yè)規(guī)劃從校園開(kāi)始》)，同時(shí)跟已經(jīng)從事你這個(gè)新行業(yè)的人談?wù)�，了解組織文化和你應(yīng)當(dāng)如何準(zhǔn)備面試。

　　Q: One situation that you didn't mention in your recent piece on negotiation was: How do you negotiate your salary when you're being promoted from within, especially in a poor economy? I feel that employees who have potential to move up from their current roles are at a disadvantage with so many people vying for those plum positions.

　　問(wèn)：你最近有關(guān)談判的文章遺漏了一種情形：當(dāng)你獲得內(nèi)部升職的時(shí)候怎么談薪水，尤其是在經(jīng)濟(jì)很糟糕的時(shí)候?我覺(jué)得有潛力晉升的員工處于不利地位，因?yàn)楦?jìng)爭(zhēng)那些高薪厚職的人太多了。

　　A: Since you are being promoted, the assumption is that the position you're moving into already exists. This means that your human-resources department likely has a set salary range for it, and I would ask a representative about it. Even in a poor economy, a newly promoted employee is entitled to receive compensation at the bottom of this range. If there is no established range that you can present to your boss, then you should still ask for increased compensation to reflect your new responsibilities. The increase might not be what you'd get in better times, though, so set a time to re-evaluate it in six months.

　　答：既然你獲得提升，那你要擔(dān)任的這個(gè)職位應(yīng)該是已有的。這就意味著公司的人力資源部對(duì)這個(gè)職位可能有設(shè)定的薪資范圍，我會(huì)向人力資源部的人員詢(xún)問(wèn)。即使經(jīng)濟(jì)形勢(shì)不好，新晉升的職員也有權(quán)接受這一范圍下限的薪酬。如果沒(méi)有已設(shè)定的薪酬范圍供你向老板提要求，那你還是應(yīng)當(dāng)要求加薪，以體現(xiàn)你的新職責(zé)。不過(guò)加薪幅度可能沒(méi)有經(jīng)濟(jì)形勢(shì)好的時(shí)候那么多，因此要設(shè)立時(shí)限，過(guò)六個(gè)月重新評(píng)估。

　　Q: I like your columns, but the people you feature have done such great things. I spent a huge part of my adulthood raising my children. I'm happy with my life and now I have a part-time job with a local association that I enjoy, but sometimes I regret not doing more career-wise. Any suggestions?

　　問(wèn)：我喜歡你的專(zhuān)欄，但你提到的人都很有成就。我成年后絕大部分時(shí)間都用來(lái)?yè)狃B(yǎng)孩子了。我對(duì)自己的生活很滿(mǎn)意，現(xiàn)在我在一家地方機(jī)構(gòu)兼職，也很喜歡這份工作，但有時(shí)我很后悔沒(méi)有更好地規(guī)劃自己的事業(yè)。你對(duì)此有何建議?

　　A: While the people featured in Reinvent have indeed done inspiring things, remember that a 500-word column is not enough room to chronicle their life stories. Most of them have experienced career lulls and hardships in addition to their successes. If there is a particular profession you'd like to explore now, then I encourage you to give it a shot. But please remember that raising healthy children and giving back to your community do constitute meaningful work, and if you have been happy doing these things, then in my opinion, you should have no regrets.

　　答：雖然我在專(zhuān)欄里寫(xiě)到的人確實(shí)做出了令人鼓舞的成就，但別忘了，篇幅才500字的專(zhuān)欄文章并不足以一一道來(lái)他們的畢生經(jīng)歷。他們大多數(shù)人在成功之外都經(jīng)歷過(guò)事業(yè)停滯的時(shí)候，也遭遇過(guò)艱難困苦。如果現(xiàn)在有哪種職業(yè)是你想嘗試的，那我鼓勵(lì)你去嘗試。不過(guò)請(qǐng)記住，養(yǎng)育身心健康的孩子和回報(bào)社會(huì)也是很有意義的工作，如果你你喜歡做這些事情，那在我看來(lái)你應(yīng)該沒(méi)有遺憾。